Videos

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INTERNATIONAL SOS AT A GLANCE
Discover how our integrated medical and travel security services enable us to protect our clients and their employees.

INTERNATIONAL SOS MEMBERSHIP 
Whether you are a business traveller or expatriate, understand how our advice, assistance or a combination of both ensures you receive the highest standard of care as quickly as possible.

BY THE NUMBERS 
By the Numbers is a new video that shows International SOS capabilities and statistics in an illustrated format. Find out some of the amazing facts about our organisation.

INTERNATIONAL SOS TELEHEALTH SOLUTIONS
The value of TeleHealth as delivered by International SOS. Peace of mind, specialist opinion, global network and information and advice at your fingertips.

TRAVEL SECURITY CAPABILITIES
“When a client calls us for advice and information they will be speaking to somebody who knows intimately the destination that they are travelling to – and can provide first hand, up-to-date information based on practical experience of actually having been in that location themselves.”  
See how International SOS and Control Risks deliver personalised, meaningful travel security advice and assistance. 

ISTANBUL ATATURK AIRPORT ATTACK, TRAVEL TRACKER 
In a crisis, knowing where your people are and ensuring their safety is critical. In this video, see how TravelTracker can help you protect and care for your people.

INTERNATIONAL SOS ASSISTANCE APP 
Do your travellers know whether there are any incidents or threats awaiting them when they travel?  Do they know who to call if they were to need medical or travel security advice? What might happen if they travel unprepared?

INTERNATIONAL SOS 30 YEARS 
The International SOS Group has unveiled a refreshed brand to mark 30 years of helping clients across the world. The new brand will provide the business with a fresh, contemporary look for its next period of growth and innovation.

OUR LOGO EVOLUTION 
The International SOS Group unveiled a refreshed brand to mark 30 years of helping clients around the world. 

WORLD CHALLENGE AND INTERNATIONAL SOS
World Challenge talks about how they use International SOS to manage the safety and wellbeing of 10,000 students abroad.

TRAVEL SECURITY SUPPORT AT THOMSON REUTERS
Roraigh Ainslie, Security Director, Thomson Reuters explains how International SOS and Control Risks provides comprehensive travel security support.

TOM'S STORY
While on holiday in Turkey, Tom fell seriously ill. He did not receive the support he needed and his outlook looked grave. Find out how M&S and International SOS’ partnership helped Tom fight back from a life-threatening condition.

EVACUATION FROM MEXICO, BRAD'S STORY 
While on a trip to Mexico, an International SOS client fell and sustained injuries to his brain. Brad had to undergo emergency neurosurgery. This video shows how International SOS helped bring Brad back home so he was able to begin his recovery surrounded by his loved ones.

ROAD ACCIDENT IN INDONESIA, ALEXIS' STORY
Whilst on a study-abroad programme in Indonesia, Alexis was in a motorcycle accident. The initial diagnosis was that her injuries were so serious that she would never run again. Find out how International SOS’ cross-border expertise helped Alexis make a full recovery.

SABAH EARTHQUAKE
How we supported our affected clients and brought their people home safely.

PANAMA HEART ATTACK PATIENT EVACUATION VIDEO 
Diana received a call that her husband, Noel, had been rushed to the ICU after suffering a massive heart attack. Noel and his family were stationed in Panama.  When Diana arrived at the hospital, it was quickly apparent that Noel was going to need to be transferred. The hospital did not have the equipment needed to save Noel’s life, as his kidneys and lungs had begun to fail. International SOS formulated a plan and coordinated a team of physicians to fly to Panama, obtain operating rights in the foreign hospital, and stabilized Noel. International SOS also coordinated his evacuation back to the United States via air ambulance. Noel underwent cardiac rehabilitation and is back to work, as well as family activities.

EVACUATION FROM HAITI NICOLE'S STORY 
Nicole Dionne was doing graduate school work in Haiti when the devastating 2010 earthquake struck. With embassies flattened and airports and roads restricted, she couldn’t get out on her own for several days until she called International SOS.

IRELAND EVACUATION 
While in Dublin for a nursing conference, a University of Pennsylvania nurse suffers a brain haemorrhage and is rushed to hospital. See how International SOS assist the patient until she is home again.

HELPING CLIENTS DURING 2011 SPRING UPRISINGS IN EGYPT 
During the 2011 spring uprising which saw the overthrow of President Hosni Mumbarak'sregime, International SOS conducted over 1,200 evacuations of members including students, business travellers, and expatriates working in Egypt.

INTERNATIONAL SOS - MITIGATING TRAVEL RISK - A BUSINESS TRIP TO INDIA 
Mitigating travel risks on a business trip to India. Find out how we can help to ensure your business trip goes smoothly.

INTERNATIONAL SOS - MITIGATING TRAVEL RISK - A BUSINESS TRIP TO USA 
Mitigating travel risks on a business trip to the USA. Find out how we can help to ensure your business trip goes smoothly.

EBOLA DID YOU KNOW? 
Discover the key facts about Ebola and how you can stay safe

ASSISTANCE CENTRE: PRE TRAVEL ADVICE
Learn how International SOS helps prepare your people for travel and provide them with 24/7 access to world-class medical and security services via our global network of Assistance Centres.  One call puts them in touch with doctors, nurses, logistics co-ordinators and security teams.

ASSISTANCE CENTRE: IN-FLIGHT MEDICAL EMERGENCY SUPPORT 
Learn how MedAire, an International SOS company, offers support and assistance when a medical situation occurs during a flight. 

ASSISTANCE CENTRE: TELEHEALTH – PROVIDE INSTANT ACCESS TO QUALITY CARE
International SOS is the first company globally to receive ISO certification for TeleHealth services. Learn how we support your mobile workforce through the delivery of consistent, high-quality, remote medical assistance that meets rigorous health and security requirements. 

ASSISTANCE CENTRE: GET SPECIALIST MEDICAL ADVICE
International SOS’ global network of over 72,000 accredited providers in healthcare, aviation and security providers ensures we have "boots on the ground’ to support your mobile workforce, should they need it. Find out how your people can access to the best possible expertise for any question or emergency through our 24/7 Assistance Centres. 

ASSISTANCE CENTRE: HELP A VICTIM OF PETTY CRIME
Be it loss of passport, replenish of medication or victim of petty crime, our 27 Assistance Centres are on hand 24/7 to help your mobile workforce with the big and small emergencies that can take them by surprise. Our people speak 99 languages and can provide local expertise to your mobile workforce, in a language they are most comfortable speaking. 
Assistance Centres involved: Beijing and Paris 

ASSISTANCE CENTRE: NATURAL DISASTER RESPONSE – NEPAL EARTHQUAKE 
On 25 April 2015, a magnitude 7.9 earthquake struck Nepal, 50 miles north of Kathmandu. Find out how our 24/7 Assistance Centres supported our clients in the natural disaster. 
Assistance Centres involved: Singapore and India

ASSISTANCE CENTRE: RESPOND TO AN EPIDEMIC – EBOLA 
From the very early stages of the Ebola outbreak, we were able to mobilise a full team of experts to support our clients. Learn how our various Assistance Centres work together to handle a large number of cases relating to Ebola, ranging from medical and travel security advice to emergency medical evacuation and mass evacuation of client personnel.  

ASSISTANCE CENTRE: CIVIL CONFLICT RESPONSE – YEMEN (MARCH – APRIL 2015)
Learn how International SOS supported our clients in a civil conflict.

ASSISTANCE CENTRE: IMMEDIATE RESPONSE TO A TERRORIST ATTACK – MALI
Throughout the day of the crisis, our crisis management teams in Paris and London provided essential advice to clients. Our unique operations network meant we were able to maintain contact with those affected and coordinate the response accordingly. 

ASSISTANCE CENTRE: PROVIDE LOCAL SUPPORT ON A GLOBAL SCALE
One call to a 24/7 Assistance Centre will put your mobile worker in touch with our doctors, nurses, logistics co-ordinators and travel security teams. Find out more.

ASSISTANCE CENTRE: PANDEMIC RESPONSE – MERS-COV
International SOS plays a leading role in providing specific advice and support for medical and travel security risks, no matter where our clients are. Our specialist teams work around the clock to keep them protected. This video shows how our Assistance Centres worked together to support our clients during the MERS-CoV outbreak.

ASSISTANCE CENTRE: EXTREME WEATHER RESPONSE – CYCLONE PAM
Cyclone Pam had a devastating impact on the Pacific Island nation of Vanuatu on 13 March 2015. Shortly after impact, we ascertained that our clients had close to 400 people in the immediate vicinity. Learn how we provided information and support to clients with people known to be in Vanuatu and surrounding island nations including Fiji, the Solomon Islands and Tuvalu.  

DUTY OF CARE 
Duty of Care is an organisation's obligation to keep its employees, students and others healthy, safe and secure. Learn how creating effective programs and practical solutions can mitigate the risks your travellers and expatriates face as they travel and live abroad.

DUTY OF CARE BENCHMARKING STUDY 
Duty of Care is an organization's obligation to keep its international employees, expatriates, students, faculty and others healthy, safe and secure. Learn how your organization compares in awareness, compliance and execution of Duty of Care with the results of our benchmarking study of 628 global companies.

ST. MAARTEN CASE STUDY 
After arriving in St. Maarten, John began to feel extremely ill and called International SOS. The medical team decided it would be best to evacuate him to a hospital in the United States and arranged an International SOS air ambulance with a doctor, ER nurse and respiratory therapist.

MEDICAL SUPPLY SERVICES 
Our medical supply services can be a real lifeline. Helping organisations keep their people healthy and safe and avoid delays to core business activities.

LIFE AT INTERNATIONAL SOS 
An insight what it is like to be part of the International SOS team.

MEDAIRE 30TH YEARS
MedAire has been assisting the passengers and crew around the world since 1985, whether in the air, on land, or at sea.

KOREA PENINSULA SECURITY
Join our Asia Pacific and Korean Security experts as they discuss the situation in the Korean Peninsula. Learn about security best practices your company should consider to keep your people and your organisation assets safe.