Client evacuations from South Sudan update

21 December 2013 ,  —


Experts from International SOS and Control Risks are continuing to provide extensive advice and assistance to around 90 organisations with operations in South Sudan.


An incident management team is on the ground in the capital Juba with support staff operating from Kampala, Uganda and Nairobi, Kenya. They are supplying regular, real-time intelligence updates to assistance centres in Dubai and Johannesburg. Since 16 December, 24 travel security alerts have either been published through our dedicated website or sent out directly to members.


The International SOS and Control Risks alliance brings together the extensive global network and expertise of both companies. International SOS is the world’s leading medical and travel security risk services group. Control Risks is the world’s leading global risk consultancy firm.


Advice and assistance on air and land evacuations has been provided to around 350 people since 16 December. Many are working for large, multinational organisations while others are individuals or families. In one evacuation more than 80 people were transported to Uganda in a single aircraft. More such movements are likely in the coming days and form part of the comprehensive support service being offered to travellers, expatriates and their dependents.


This high level of assistance follows advice that clients should evacuate non-essential staff. Detailed and regularly updated travel security updates are available on our Travel Security Online website, but general guidance follows:

• Continue to defer all travel to South Sudan. Sporadic outbursts of violence are likely in Juba. The situation outside the capital remains highly fluid.

• Any confirmed outbound flights cannot be guaranteed, personnel should depart from South Sudan.

• Overland movement remains difficult. Personnel should move only with a secure escort, along cleared routes, and under strict movement control procedures.

• Personnel remaining in South Sudan, including Juba, should remain in a secure location, with access to essential supplies and a robust and resilient local assistance network. If such support cannot be guaranteed, personnel should depart from South Sudan.

Notes to Editors

About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.


Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 12,000 organisations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multicultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.   

To protect your workforce, we are at your fingertips:



About Control Risks

Control Risks is a global risk consultancy specialising in political, security and integrity risk. The company enables its clients to understand and manage the risks of operating in complex or hostile environments. Through a unique combination of services, wide geographical reach and by adopting a close partnership approach with clients, Control Risks helps organisations effectively solve their problems and realise new opportunities across the world.