Industry Accolades for International SOS

Number One Preferred Provider and Commitment to Customer Experience

International SOS, the world’s leading medical and security services company, was named the number one preferred provider for personal security and medical emergency services in the benchmark study, “Policy in Practice 2015: Business Travelers” by the Forum for Expatriate Management (FEM). 

International SOS was selected as the preferred provider by 60% of the FEM survey respondents. The respondents were global mobility managers, HR generalists and compensation and benefits specialists representing 204 organizations. 

The Forum for Expatriate Management is a leading community of global mobility professionals representing top international organisations. FEM organises conferences, networking exhibitions and the popular Expatriate Management and Mobility Awards (EMMAs) that recognise the global mobility industry’s leaders, business successes and rising stars. 

International SOS was recently awarded the “Most Innovative Use of Technology” Award during the US Global Mobility Summit in San Diego, as well as “Risk Management Specialist Company of the Year” at the CIR Awards in London.

Arnaud Vaissié, Co-founder, Chairman and CEO of International SOS said: 
“We are honoured to be named the “Preferred Provider” in the industry. We have continually invested and evolved to meet the changing needs of our clients and their mobile employees. The one constant is the focus on mitigating risks to the traveller while enabling their organisation to expand. Through travel safety education programmes, pre-travel advisories, 24/7 assistance and our global network we have enabled countless organisations to meet their health, safety and security responsibilities.”

One such example of continuous investment is the Voice of Our Member programme that International SOS began in November 2014. The study, conducted by global market research company Ipsos, analysed the experience of people requesting medical and general assistance from International SOS while travelling or working overseas. 

Helen Wilson, Deputy Managing Director of UK Loyalty at Ipsos said: 
“International SOS continues to demonstrate their commitment to enhancing the customer experience. We see strong performance in their overall Net Promoter Score, a figure widely regarded as the standard for measuring and improving customer loyalty.” 

For more information about International SOS, visit www.internationalsos.com.  

Download Policy in Practice 2015: Business Travelers” by the Forum for Expatriate Management (FEM) here.  

About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 12,000 organisations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multicultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.   

To protect your workforce, we are at your fingertips: www.internationalsos.com