English
International SOS Wins Best Learning Project Award
Sydney
International SOS received a Platinum Award, the LearnX Impact Awards’ highest honour, in the Best Learning Project category for “Operation Hire: Fast-tracking candidate assessment and online induction”.
The LearnX Impact Awards recognise the leading innovations in the field of technology-aided training and learning in the corporate scenario. It is considered one of the leading accolades in the field of eLearning and corporate training in the Asia-Pacific region.
The award-winning solution, developed by International SOS’ office in Sydney, Australia, demonstrates digital expertise and the commitment to building effective employee education platforms.
The project automated skills testing of candidates and provided an eLearning platform to quickly on-board Concierge Consultants working for the company’s Aspire Lifestyles division. The system is now used globally at Aspire Lifestyles’ 21 global concierge centres.
Brian Loo, Managing Director of Aspire Lifestyles explains:
“Our Concierge Consultants are the beating heart of what we do. They must be personable, knowledgeable, adept at anticipating a customer’s needs, and highly resourceful in order to deliver a wide range of experiences—bespoke travel itineraries, hard-to-get dining reservations, personal shopping services, special access to iconic events and once-in-lifetime bucket list requests.
It was imperative the right candidates were selected and able to deliver unparalleled concierge service to our clients as quickly as possible and in a manner that exceeded their expectations every time.”
Jennifer Westen, Group Director of Human Resources with International SOS adds:
“International SOS has a strong culture of eLearning both for employees and to educate our members on how best to mitigate health and safety risks. We have developed over 125 eLearning courses on a wide range of subjects—everything from employee induction and orientation to pandemic preparedness and travel risk awareness.”
About the International SOS Group of Companies
The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.
Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 12,000 organisations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multicultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.
To protect your workforce, we are at your fingertips: www.internationalsos.com
About Aspire Lifestyles
With over 25 years’ experience, Aspire Lifestyles is the leading global provider of customer loyalty solutions and lifestyle concierge services. Our wide range of custom-build programs is designed to anticipate the needs of our client’s most valued customers and delight them with every interaction. We have over 1,500 Travel & Lifestyle Concierges in 25 fully owned centers across 22 countries, on-hand 24/7 to assist in over 30 languages. From client services to training, marketing to product development, every Aspire Lifestyles location is fully staffed with the expertise necessary to ensure a best-in-class approach to innovative program design and delivery. As a testament to our strong values and heritage, Aspire Lifestyles won the Leading Concierge Service Award at Wealth APAC – International Private Wealth Management (IPWM) Forum in both 2016 and 2017. For more information, visit www.aspirelifestyles.com.
About the LearnX Impact Awards
The LearnX Impact Awards were conceptualised in 2005, with the aim of bringing into focus the leading innovations in the field of technology-aided training and learning in the corporate scenario. It is now considered to be one of the leading accolades in the field of eLearning and corporate training in the Asia-Pacific region. Click here to learn more.
