English
WORLD’S FIRST EMOTIONAL SUPPORT SERVICE FOR THE MOBILE WORKFORCE
London
International SOS Partners with Workplace Options to Offer Emotional Support and Wellness Solutions with its Integrated Medical & Travel Security Risk Mitigation Services
As mental health in the workplace rises on the corporate agenda, it is increasingly important for organisations to consider the well-being of their mobile workforce. Accounting for over 38% of the total global workforce1, pressures can be particularly acute on individuals on both short and long term assignments. In the UK alone, 11.5m working days were lost due to work related stress, depression or anxiety in 2015/16 and accounted for 37% of all work related ill health cases and 45% of all working days lost2.
Neil Nerwich, Group Medical Director of Assistance at International SOS comments, ‘Whether caught in a security incident, working off-shore for weeks, or the pressure of heightened travel and security risks3, the stresses on a mobile workforce can be great and varied. To fully support our clients and their mobile workforce, we recognised the importance of being able to provide seamless access to emotional and mental wellbeing support, alongside our health and security risk management expertise. By partnering with WPO to offer a global programme, we are now able to quickly provide appropriate counselling which can support the traveller and manager when needed, and prevent longer term effects.’
Dean Debnam, CEO, Workplace Options comments, ‘Rapid response psychological support is proven to decrease the potential psychological impact and improve recovery times, whether following on from a traumatic incident or a quick response to everyday stress. Providing a mobile worker, or impacted individual, with a smooth transition into counseling support will ensure the fastest possible assessment and treatment. All clinical calls begin with an assessment, which determines appropriate intervention and therapy concentrates on helping individuals identify the skills, strengths and resources that are already present and moves them towards a solution.”
The counselling method is tailored to a mobile workforce: phone, videocall or face to face with support in over 60 languages. The assessment covers the presenting issue, supporting problems, support systems, coping strategies, background information, and a risk assessment and the outcome is a plan that covers the short-term focus including goals agreed upon with the participant.
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ENDS
Notes to Editors:
Please click here for an Emotional Support case study.Emotional Support provides the following benefits:
Stress impacts Business Continuity
Exposure to new environments, minor medical conditions or simply being too far from loved ones can impact your mobile workforce. These events trigger stress and anxiety. This can lead to distraction, business disruption or even something more serious.
Peace of Mind
About the International SOS Group of Companies
The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We help protect your people, your organisation's reputation, as well as support your compliance reporting needs. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.
Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 12,000 organisations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions and NGOs. 12,000 multicultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days.
To protect your workforce, we are at your fingertips: www.internationalsos.com
About Workplace Options:
Workplace Options helps employees balance their work, family and personal needs to become healthier, happier and more productive, both personally and professionally. The company’s world-class employee support, effectiveness and well-being services provide information, resources, referrals and consultation on a variety of issues ranging from dependent care and stress management to clinical services and wellness programs.
Drawing from an international network of credentialed providers and professionals, Workplace Options is the world’s largest integrated employee support and work-life services provider. Service centres in the US, UK, UAE, Ireland, Portugal, Belgium, France, Canada, Singapore, Japan, India and Indonesia support more than 53 million employees in over 78,000 organisations, across more than 200 countries and territories. To learn more, visit www.workplaceoptions.com.
2 Health & Safety Executive ‘Work Related Stress, Anxiety and Depression Statistics in Great Britain 2016’
3 International Travel: Risks & Realities: The New Normal for Business, an Ipsos MORI research study conducted among 1,119 business decision makers across 75 countries. Research was conducted online using representative panels in the period October 6 to October 26 2016.
