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Americas

Protecting your people. Fuelling your growth


The Americas is a diverse region that includes 55 countries and over 982 million residents. The United States, Brazil and Mexico account for over 65% of the total population. Every day our Philadelphia Assistance Center receives and responds to an average of 600 calls. 


  • Winner of Forum for Expatriate Management 2015, EMMA Award for "Best Thought Leadership - Survey or Research Study of the Year"
  • Our market and client base includes a multitude of organizations including 86% of Fortune 500 companies. 
  • The Americas region is responsible for many key strategic partnerships and programs, including Beacon Occupational Health and Safety Services, Seremedi, IHC and TriCARE. Since 1998 TriCARE provides the US Department of Defense’s overseas program with comprehensive healthcare support services.
  • In 2015, our doctors and security professionals hosted 25 webinars - and our subject matter experts presented at more than 50 conferences and professional development sessions.


Innovating through Thought Leadership

In 2009, the Americas region pioneered the concept of Duty of Care, producing the first definitive white paper on the subject. Since then, Duty of Care has grown from a concept to a best practice.

 
The 2011 “Duty of Care and Travel Risk Management Global Benchmarking Study” looked at how various industry segments stacked up, and remains a go-to white paper for industry standards. Following this study, various sector reports followed suit such as: NGO, Energy and Mining and Scholastic. 

In 2016, a white paper on the Legal Aspects on Duty of Care in Canada1 was released, continuing the path of knowledge for organizations when it comes to this important topic.

Today, we continue to expand on this concept and introduce new materials through our LinkedIn Group, Dialogues on Duty of Care.


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International SOS works with our clients to find unique solutions to help them mitigate medical and travel security risks. We offer a broad range of services from corporate membership and customisable pre-travel eLearning, to bespoke consulting services, such as health impact assessments and pandemic planning. We have also developed an online travel risk mitigation tool, TravelTracker, which allows our clients to determine how many of their employees are in a certain location and to communicate with them immediately during a crisis. 


1 In partnership with Sherrard Kuzz LLP, a leading employment and labor law firm, and the Canadian Centre for Occupational Health and Safety.