Vietnam

International SOS and Raffles Medical Joint Venture Clinics

Members’ Privileged Access Benefits

In October 2015, International SOS formed a joint venture with Raffles Medical Group to enhance and expand the services of its 10 clinics in China, Vietnam and Cambodia. These clinics will gradually be branded and operated by Raffles Medical Group.
 
The joint venture clinics will provide privileged access to International SOS members which include:

• Dedicated members-only reception with  executives  knowledgeable  in  International SOS’  benefits and protocol to assist and minimise waiting time. 
• Priority appointment with members’ preferred doctors when available.
• Preferential rates on consultation, procedures, medicine and health checks.
• Cashless transaction for  existing clients  with  direct  billing arrangements  with  insurers or corporate credit facility. New direct billing arrangements may also be established with a wider range of insurance providers.
• Multilingual support in English, Japanese and Chinese by an international team of doctors, nurses and medical   specialists  or  up  to  99  languages   supported   by  our  Assistance Centres.
• A client liaison executive to assist members with any requests or enquiries, e.g. medical  reports, billing and  invoicing etc.